By booking your dog/s in to To Fur With Love Dog Grooming, you acknowledge that you have read and agree to the following:

 

Pick-up - You will receive a text message once your dog's groom is complete. I ask that dogs are picked up as soon as possible unless alternative arrangements have been made.

 

Matted/Knotted Coats - Coats with excessive Matts/Knots may incur an extra charge.

Your desired groom may not be possible if your dog’s coat is matted or knotted. I do not brush out bad matts/knots as this is distressing for your fur baby and can scare them off future grooms. I shall cut/shave matts & knots out as neatly as possible to give your dog a fresh start.

 

Difficult to Groom Dogs - If your dog is difficult to groom, I may not be able to complete your desired groom, however, I will endeavour to still make your fur baby beautiful.

Extra charges may apply for additional grooming time.

 

Aggressive Dogs – To Fur With Love reserves the right not to groom or complete the groom of dogs exhibiting aggressive behaviour.

Charges may still apply.

 

Fleas - If your dog is found to have fleas a flea rinse will be applied.

Additional fee's will be charged.

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Emergencies - In the event of an emergency, in your absence, you authorise To Fur With Love to contact the nearest Veterinarian and authorise the Vet to treat the pet as necessary at your expense.

 

Pre-existing conditions - It is your responsibility as a pet owner to inform To Fur With Love of any known pre-existing conditions.

 

Payment - Payment is to be made at the time of pick-up. Both cash and card payments are accepted.

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At To Fur With Love I will always do my best to protect the health, wellbeing and safety of your dog whilst on the premises. As the owner you acknowledge that accidents can and do happen and you hereby absolve To Fur With Love from any and all responsibility involving, injury, escape, damage or disease during and after their grooming appointment.

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Cancellation Fees – To Fur With Love reserves the right to charge a cancellation fee for bookings cancelled within 24 hours.

 

Thank you for your understanding.

Kindest regards,

Alannah x